Thursday, September 08, 2011
Internet Abuse on a Pretty Good Bank
Our van buyer got his cash from Cooper State Bank in Columbus and mentioned that it was open 7 days a week. Since we have frequently needed a notary during the weekend, I checked it out.
There was one on line review from a person who used their ATM to check the balance thinking it was zero, saw $50 and withdrew $20. Then s/he was called to come up with $55 since the NSF charge of $35 was assessed. "What an outrage. Never do business with this bank again. !!!!" Are there people out there who don't understand the concept of outstanding checks? I guess so.
This may be just a small example, but this represents the worst kind of internet abuse -- blaming someone else for one's own inadequacies. I added a remark that it sounded like a proper upstanding bank to me, and the bank rating agencies seemed to agree. I will probably be giving them some of my banking business -- just as soon as I'm done shaking my head.