Sunday, March 07, 2010

Die Hard Batteries at Sears in Port Arthur

Poor Morty! His coach batteries were showing signs of failure from the second day of this trip back in January. Yesterday, we wanted to start the generator to microwave lunch, and it was just too much for the two-year old cells to handle. We could start the truck and that would provide starting current for the generator, but we would still be without continuing power for the refrigerator electronics and other things like the power step when we were disconnected from "shore" power. So we checked the internet and found a couple of Sears locations on our route home. While on the ferry leaving Galveston we called The Port Arthur store and, while I didn't know the size Morty needed, we at least established that they were open and stocked with batteries.

We pulled in a little before noon, and got the paperwork done for a marine/RV deep cycle set of Die Hard batteries that had a three-year warranty. Then while waiting for the technician to become available, we went across the road to gas up. Then we had a little lunch in Morty. The tech then started on the replacement of the batteries in the step well while we watched from the dinette. Soon, I was running the acid test: starting the generator from only the new batteries. In practically no time we were all hooked up again and on our way in the time it takes to stop for lunch most days. You can't find any better service than that, anywhere. Oh, and a word about the Sears auto manager and tech -- they were both black ladies who knew their stuff and got the job done efficiently and expertly -- very impressive! Throw in the security of a warranty from Sears -- priceless!

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